How it works

We stock all the gear, so you don't have to. If you are a student or professional who wants access to equipment without having to buy it all, you are in the right place. Check out our rates, requirements and policies below.

How does your pricing work?

For a one day rental, we offer our standard day rate as listed on each item.

For multiple days, we offer the first day at our standard day rate, then a half day rate for every rental day after that up to six days.  After six days we roll over to our weekly rate.

We never charge for the afternoon you pick up or the morning you drop off (as long as you return your rental before 11am).

Need a longer rental?  We offer competitive prices that work within your budget.  Contact us for custom bookings and a personalized quote.

Where are you located?

Our office is located at 998 Harbourside Drive, North Vancouver.  We're happy to offer free parking. Give us a heads up when you're on your way and we can meet you outside.

Do you have a storefront I can come visit?

Absolutely, although we are not always on site.  Just send us an email to [email protected] and we can schedule a time to meet at our shop.

Do I need insurance?

Once our gear has left the shop you are 100% responsible for loss, theft or damage.  In the unfortunate event that something happens to the equipment while it is in your possession, you will be responsible to cover the cost of repairing or replacing the gear.  If you need temporary coverage we suggest contacting Front Row Insurance for a free and fast quote.  If you are already insured please bring in or email us a copy of your policy or a current Certificate of Insurance stating your coverage.  For more information please review our rental terms and conditions.

Do you deliver?

Absolutely.  We’re excited to offer delivery across Vancouver and along the beautiful Sea to Sky.  Please contact us about delivery rates and schedules.

My production schedule has changed.   Can I cancel?

For sure!  All we ask is that you let us know as soon as you know your plans have changed and no later than 12pm the day before your scheduled pick up day.  If you cancel after 12pm the day before your scheduled pick up day we will charge 50% of the first day rental to your credit card.  If you miss your pick up day without letting us know we will charge for the full first day.

Do you offer video production?

Yes we do!  We love working with purpose driving companies and organization, offering a full range of video services from conception to delivery.  You can see our work at Galaxy House Productions.