How it works

We stock all the gear, so you don't have to. If you are a student or professional who wants access to equipment without having to buy it all, you are in the right place. Check out our rates, requirements and policies below.


How does your pricing work?

For a one day rental, we offer our standard day rate as listed on each item.

For multiple days, we offer the first day at our standard day rate, then a half day rate for every rental day after that up to six days.  After six days we roll over to our weekly rate.

We never charge for the afternoon you pick up or the morning you drop off (as long as you return your rental before 1pm).

Need a longer rental?  We offer competitive prices that work within your budget.  Contact us for custom bookings and a personalized quote.


Where are you located?

Our office is located at 1488 Main Street, North Vancouver.  We're happy to offer free 2 hour parking. Give us a heads up when you're on your way and we can meet you outside.


Do I need insurance?

Yes.  We can not let our gear leave the shop without a valid certificate of insurance.  If you are already insured please bring in or email us a copy of your policy stating your coverage.  If you need temporary coverage we suggest contacting Front Row Insurance for a free and fast quote.


Do you deliver?

Absolutely.  We’re excited to offer delivery across Vancouver and along the beautiful Sea to Sky.  Please contact us about delivery rates and schedules.


My production schedule has changed.   Can I cancel?

For sure!  All we ask is that you let us know as soon as you know your plans have changed and no later than 12pm the day before your scheduled pick up day.  If you cancel after 12pm the day before your scheduled pick up day we will charge 50% of the first day rental to your credit card.  If you miss your pick up day without letting us know we will charge for the full first day.


Do you offer video production?

Yes we do.  We offer a full range of video services from conception to delivery.  You can see our work at Galaxy House Productions.